Reminders that send themselves. Conversations your whole team can see.

Configure it once and TypeFellow handles the chasing — over WhatsApp, SMS and email. Then keep every customer conversation in one shared inbox.

Document expiring or invoice due? The right message goes out automatically.

Visa — Falcon ServicesExpires in 7 days

SMS

Falcon Services LLC

Assigned to Sara · Team Inbox

VIP

Hi, your visa expires in 7 days. Shall we start the renewal?

Auto-reminder · 09:14

Yes please, go ahead 🙏

09:21 ✓✓

Sara added an internal note · invoice sent

INV-2026-0481.pdf

AED 1,180.75 · Tap to pay

Quotation-2026-0512.pdf

Sent · 09:24 ✓✓

Type a saved reply…

WhatsApp Team Inbox

Every WhatsApp reply, visible to your whole team

Chat assignment

Assign conversations to the right agent so nothing is missed or doubled up.

Internal notes

Leave private notes on a chat that customers never see.

Templates & quick replies

Saved messages and quick replies so common answers are one tap away.

Labels

Organise chats with labels for status, priority or service type.

Send documents

Send estimates, invoices, receipts and statements straight over WhatsApp.

Multi-agent

Your whole team works from the same inbox, on the same conversations.

Set it once

Document expiry approaching

Alert staff and the customer days before any document expires.

Invoice due or overdue

Automatic payment nudges until the invoice is settled.

Quotation & receipt delivery

Send quotations, invoices and payment receipts over the customer's preferred channel.

Stop chasing manually. Let TypeFellow message customers at exactly the right moment.