Customer management

Know every customer, give them a portal

Create individuals or companies with Arabic name, TRN, logo, opening balance and notification preferences. Group them, track their statement, and give contact persons a dedicated portal login.

FS
Falcon Services LLC
شركة فالكون للخدمات · Company · TRN 100…3
Active
Receivables
AED 4,820
Unused credit
AED 500
Documents
28
StatementEmployeesPortalMails
Payment received
RCP-2026-118 · 24 Jun
+ AED 2,000
Invoice raised
INV-2026-0481 · 22 Jun
AED 1,180

Professional statements

Branded PDF with logo, colours, watermark and seal — or export to Excel for the customer.

Employees & contact persons

Tag people to transactions and give contact persons their own portal login.

Attachments, comments & mails

Store contracts, keep a comment timeline and email customers without leaving TypeFellow.

Customer groups

Organise customers into groups for filtering, statements and bulk communication.

Balances & opening balance

Set opening debit/credit and watch live account balances as you bill and collect.

Notification preferences

Multiple notification emails, plus per-customer email and WhatsApp toggles.

Customer portal

Let customers self-serve their documents & invoices

Contact persons log in to a dedicated portal to view their documents, statements and invoices — and you control exactly which modules are enabled per customer.

  • View documents & expiry dates
  • Download statements & invoices
  • Per-customer portal settings
Customer Portal
portal.typefellow.com
Trade Licence
Expires 19 Jul 2026
22 days
Statement — Jun 2026
PDF · AED 4,820 due
Download
INV-2026-0481
Partially paid · AED 1,180
Pay now

Fewer calls asking where an invoice is

Centralise customer records, statements and a self-service portal in one place.